Operations

Every unit, accounted for.

We run our retail operation like a supply chain, not a side hustle. Inventory is logged on arrival and inspected before it's listed, and every shipment is tracked to delivery.

Packing bench with shipping scale, tape gun and label printer
Prep & pack
Pallets staged at a loading dock
Receiving
Shelving with labeled storage bins
Storage
Scanning a carton barcode
Inspection
Outbound parcels ready for pickup
Outbound
The process

Six steps from PO to doorstep.

The same steps for every brand and every order, whatever the channel.

  1. Receive

    Inbound freight is checked against the purchase order and packing list. Shortages, overages and carrier damage are written up and reported to the supplier right away.

  2. Inspect & log

    We check every case for condition and confirm the UPC. Lot codes and expiry dates are recorded where they apply, then the inventory goes into our system against its source invoice.

  3. Store

    Stock goes into clean, organized bin and pallet locations and is rotated first-in, first-out. Inventory for FBA and Walmart Fulfillment Services is prepped to each program's requirements.

  4. List

    We match units to your existing catalog pages, never new ones. Pricing rules start at your MAP floor and are checked before anything goes live.

  5. Ship

    Seller-fulfilled orders are packed with care and shipped on time with tracking. Fulfillment-network orders ship under each marketplace's delivery promise.

  6. Report

    We review sell-through, inventory cover and pricing daily, and that data drives our reorders. Brand partners can request a report at any time.

Inside the dashboard

What we watch, every day.

Our replenishment and pricing decisions come from data, not guesswork. These are the views we work from.

Replenishment planner

Days of cover by SKU, so reorders reach suppliers before anything runs out.

SKUOn handCoverAction
PB-014218446 dHealthy
PB-01576219 dReorder
PB-016324058 dHealthy
PB-01719631 dWatch
PB-01883812 dPO sent
Target cover: 30 to 60 daysSample data

On-time shipment

Seller-fulfilled orders shipped within the handling time.

98%

Rolling 90 days
Sample data

Channel mix and pricing integrity

Units by channel, with every price checked against the brand's MAP before it goes live.

4Active channels
100%Prices at or above MAP
0Unauthorized listings
<24hBuyer message reply
Amazon54%
Walmart26%
eBay12%
Direct8%
Representative viewSample data

Figures shown are sample data for illustration, not results for any specific brand.

Operations desk overlooking the warehouse floor
Tools of the trade

Professional seller infrastructure.

We run Professional seller accounts on Amazon and Walmart, plus eBay and our own storefronts. Our tools cover product research and price history, MAP-floor repricing, barcode-driven inventory control, and fulfillment through Amazon FBA and Walmart Fulfillment Services.

Talk to us about your line